join an award-winning MSP

As a proudly recognised 'Investors in People' organisation and 2019 Employer of the Year, Fitzrovia IT retains the best talent by treating our people well. We recognise that we are only as good as our team - and that's the mindset we treat you with.

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More than a 9-to-5

Building lasting relationships with our employees is just as important as building lasting relationships with our clients. Fitzrovia IT is proud to have achieved the ‘Investors in People’ certification, ensuring that we are committed to supporting our staff by providing continued professional development and growing an effective business around them.

We offer numerous benefits including regular training, generous holiday allowance, and a friendly working environment. As a Fitzrovia IT employee, you’ll be working alongside some of the most dedicated and experienced IT experts in the UK.

Jobs Available

London

£24,000 – £28,000

Fitzrovia IT are voted one of the top 100 best small companies and one of London’s 30 best small companies to work for! We are a respected MSP and Microsoft Gold Partner, that helps its client’s champion success in IT. We have also been accredited with an Investors In People gold award, meaning that we continually invest in our employees by providing them access to training, exams and certifications to develop their skills and progress in their careers.

We are currently looking for an experienced 1st line support engineer to join our expanding service desk team, with the opportunity to provide some onsite support to our clients within London.

You will have experience of working on a busy service desk, resolving technical issues, and will be motivated in ensuring a timely delivery of services. You will be used to delivering a high standard of customer care and escalate problems where appropriate to ensure they are dealt with quickly, in line with SLA’s.

Essential Experience:

  • Microsoft Server 2008 – 2016
  • Exchange / AD Management / 0365
  • Windows 7, 8, 10
  • Apple OS and Apple Mac support experience
  • Microsoft Office Suite
  • Backup Technologies
  • Laptop/desktop and thin client support

 

Desirable Experience

 

  • Cisco / Apple / Microsoft Certified
  • Linux Support

 

The ideal candidate will have MSP experience, be a team player with a can do attitude, be highly motivated to succeed, and an excellent communicator with the proven ability to work under pressure.

 

Hours: 7.5 hours a day

Shift between 8am – 6pm (either 8am – 4.30pm or 9.30am – 6pm)

Holidays: 20 days per year, plus bank holidays

Benefits: Competitive Package Offered, plus Vitality at Work Business rewards & benefits

Exams towards certifications relevant for your role fully paid for by Fitzrovia IT

London (Bromley)

Up to £37,000 DOE

Fitzrovia IT are a highly accredited and well-established managed service provider, are currently looking to expand their team.

They are looking for someone to join their Project management office and provide key assistance to the senior Project Manager to ensure the smooth delivery of a wide range of highly technical projects.

The ideal candidate would be someone that works for an MSP as either an engineer that works in a project delivery role with excellent technical knowledge, looking to get into a project management role, or an IT project coordinator looking for the next step in their career.

It is imperative that the candidate is highly organised internally but also confident dealing externally with clients where appropriate.

Fitzrovia are recognised Investors in People accredited, and as such will provide full on the job training for the right candidate including certifications such as Prince 2, and all exams and certifications are fully funded by Fitzrovia IT.

 

Responsibilities:

  • Coordinate with project engineers and their project tasks
  • Assist the project manager with project planning, scheduling and documentation
  • Process project mandates to raise projects setting project budgets
  • Manage Small work orders
  • Prepare team plans and produce checkpoint reports
  • Review completed projects ensuring time has been logged by engineers and work has been completed before sending project closure notifications
  • Work with clients and managers to make sure projects run successfully·
  • Be able to use the training given effectively to manage projects on their own
  • Be ready to work as a project coordinator, progressing into a project manager.

Key Skills:

  • Has worked for an MSP before
  • Amazing Organisation and communication skills
  • Attention to detail
  • Manage own time effectively
  • Good understanding of technical tasks
  • Excellent grammar
  • Customer service driven
  • Ability to work in a team but also independently
  • Experienced in effective problem-solving with ability to resolve individually

Desirable Skills:

  • Knowledge of PRINCE2
  • Experience in working with a ticketing system

 

Hours: 7.5 hours a day, 9am – 5.30pm

Holidays: 20 days per year, plus bank holidays (plus an extra day after 3 years’ service, up to 25 days)

Benefits: Competitive Package Offered, plus Vitality at Work Business rewards & benefits, Cycle to Work scheme, monthly & quarterly nights out/events, hybrid working

Exams towards certifications relevant for your role fully paid for by Fitzrovia IT

Contact us about careers

A member of our team will get back to you shortly.

Catapult your career with Fitz Academy

giving young people the platform to succeed

We help young people establish themselves in the IT industry by providing the structure, knowledge, and training necessary to give any junior IT professional the platform to begin their career.

Our hands-on, three-year training scheme helps you “earn while you learn”, allowing you to deliver IT support to more than 200 clients with over 5000 end-users.

If interested in applying, please contact us for more information.

Learn More and Apply
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The hands-on experience and support I received as an apprentice at Fitzrovia IT allowed me to gain a NVQ qualification as well as the CompTIA+ accreditation, which is widely recognised and provides the fundamentals of working in IT.

Ryan Varney

Project Coordinator, Fitzrovia IT