All Posts By

Daniel Kent

GDPR – Act now!

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Business owners have been aware of the new GDPR privacy legislation for many months now. But for some companies, the ‘ostrich approach’ has prevailed, namely – stick your head in the sand and hope it goes away. But far from disappearing, the 25th May deadline is fast approaching. So what…

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Service With A Smile

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Not all our client’s get to see our lovely faces, but I’ll let you in on a secret….. we’re usually smiling! As February ends and we move towards the start of spring, it’s a good time to look back and see how the early part of the year has gone…

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The ‘Fitz’ IT Crowd

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“Hello, IT – did you try turning it off and on again?” A catchphrase synonymous with outsourced help desks and IT departments around the globe thanks to The IT Crowd – and a marker of what a service company shouldn’t do! But how far detached is this from today’s idea…

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