ad-hoc it support london

Our ad-hoc IT support services

Do you have a one-off project or regular ad-hoc requirements for IT support? Our London-based team is on-hand and able to provide you with assistance as required. 

Our team offers a comprehensive solution for businesses, whether you require short-term IT cover or have immediate issues which need a quick and efficient resolution. 

Please contact our team to discuss your ad-hoc support needs and we will be happy to provide a tailored quote to address any immediate or ongoing requirements. 

providing IT solutions for all

We're always happy to provide ad-hoc services, which not only come with the solution to your immediate issue, but an overview of what might have gone wrong.

In some cases, we advise it makes sense to take our unlimited IT support to solve the issue, then review and update all your IT systems at a similar price to the initial one-off cost.

Dan Stanbury

Director, Fitzrovia IT

ad-hoc IT support live service stats

91%

Ticket response in under 4 minutes

90%

Positive customer reviews

90%

First time call resolution

87%

Tickets closed in under 1 hour

ad-hoc IT support london FAQs

How quickly can you send someone to support us?

With a 55-strong team, we are able to provide a quick and efficient response. We will work with you to understand your situation and requirements, as well as the level of support required, and then send out an engineer to assist. This could be the same day or next day, or at a scheduled time most convenient for you. 

Is ad-hoc IT support different to holiday or emergency cover?

It’s essentially the same thing. We offer either a one-off fixed cost, or we agree with you the minimum requirements to be delivered over the course of a period of time (typically a year). This means we can guarantee someone will be available when you need it.

Holiday cover can be booked in advance, whether on-site or remote, but emergency cover can also be accommodated at short notice for an open-ended period of time (e.g. for sickness, or while you hire the right person to fill a role).

What sort of things does ad-hoc IT support cover?

Anything not covered by our ongoing managed IT services comes under “ad-hoc support”. While we provide a comprehensive service to customers who outsource their entire IT operations to us, we can also take this expertise and apply it to immediate issues or one-off requirements. 

Please contact us on the contact form below or phone number provided on our website with your specific request and we will provide a quote to fulfil your requirements. Should you wish to discuss with a member of our team, we will be more than happy to talk you through our recommendations. 

enquire about ad-hoc IT support london

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