I.T. Support

Fitzrovia takes full responsibility for all I.T. related activities that keep a business in business.....

In the current trading climate we are all looking for ways to manage I.T. more cost-effectively while maintaining business continuity. At Fitzrovia we can help you over come this challange and improve performance.

Our success is built on our absolute commitment to deliver to you a service that is second to none. so you can focus on your business and clients, rather than technology.

Fitzrovia's Support Service is an all inclusive service with one monthly fee. This allows you to forget about I.T. support costs and concentrate on your business growth.

The benefits of our I.T. Service include:

  • A dedicatated Account Manager and Team of Engineers -  ensure continuity of your firms I.T. knowledge.
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  • No annual contract - we believe in our service levels throughout the year, not just on contract renewals!
  • Monthly Retainer
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  • Unlimited remote I.T. Support
  • 90% of issues are solved remotely
  • 1 Hour-Business Critical Response
  • Proactive Monitoring of all Systems -  I.T. Support Extranet for clients to review I.T. Support calls and Infrastructure performance

  • Long-term planning, Strategic and Advisory meetings
  • Infrastructure review and recommendations for the future - our on-site health checks
  • Holiday & Sickness Cover for internal I.T. Support Staff

Systems and Solutions

The I.T. support service includes support for all the following I.T. systems and solutions:
  • Servers and Windows Operating Systems
  • Workstation, Laptops and Thin Clients Operating Systems
  • Email
  • Database
  • Storage
  • WAN's LAN's and VPN's
  • Office
  • Security
  • Email Compliance and Archiving
  • Business Continuity and DR
  • Firewalls, Network switches, Hubs and Routers
  • Thin Client Technology - VMWare VDI, Terminal server and Citrix
  • Wireless solutions
  • Backup solutions
  • Blackberry, iPhone and other Mobile devices
  • Virtualisation
  • Connectivity
The multiplicity of offerings enables the implementation of everything up to a 'total' support solution ensuring your I.T. functions far more efficiently, indirectly increasing the profitability of your business.

Call us to discuss your requirements or contact us and let us call you back