Case Studies

Westfield Shoppingtowns

The Westfield Group is the world’s largest listed retail property group by equity market capitalisation. The Group has interests in and operates a global portfolio of 118 high-quality regional shopping centres in Australia, New Zealand, the United Kingdom and the United States, valued at more than $63 billion. Westfield works with almost 23,000 retailers across more than 10 million square metres of retail space.

Westfield's UK IT Infrastructure Manager, Eric Bradley explains why his firm discussed the Neverfail solution with Fitzrovia IT. "We wanted to ensure that the solution implemented provided disaster recovery and high availablity over a WAN."

Neverfail for Exchange and Neverfail for Blackberry were chosen to protect and maintain email communications. Neverfail for Microsoft Exchange and Blackberry proactively monitors the entire Exchange mail and Blacberry server environment, including server hardware, the network infrastructure, operating systems and the Microsoft Exchange and Blackberry applications.

"Neverfail for Exchange and Neverfail for Blackberry offers us a comprehensive business continuity solution that requires minimal ongoing management from our staff," said Bradley. "Now, we are able to replicate data between our servers in a matter of seconds, ensuring that no data is lost in translation. Whether they know it or not, everyone in our organisation benefits from Neverfail – from our employees having uninterrupted email and Blackberry access to my IT team having peace of mind knowing that business will continue to operate as normal even in the event of a disaster."

The Results

With Neverfail for Exchange and Neverfail for Blackberry, Westfield is guaranteed constant access to email as well as other critical tools in the Microsoft Exchange and Blackberry applications. In August 2008, Bradley and his IT team successfuly failed over both Blackberry and Exchange epplications and users did not experience any difference in service when operating from the main site or from the disaster recovery site.

In addition, Bradley and his team can now apply patches without having to suffer planned or unplanned downtime due to the seamless failover capabilities that Neverfail for Exchange and Blackberry offers.

"With this one solution, we are able to guarantee our employees the highest levels of productivity, which in turn allows us to provide our members with the highest levels of service possible," Brandon concluded.

Fitzrovia IT implemented NeverFail for Exchange and Neverfail for Blackberry during August 2008

Call us to discuss your requirements or contact us and let us call you back