The experienced team here at Fitzrovia are used to taking over I.T. support contracts from an existing supplier and have a proven methodology for ensuring this goes smoothly.
We assign a Fitzrovia I.T. Manager to project manage the transition from your existing provider and to take ownership of your I.T. Support. We also assign a team of engineers to your account.
We carry out a comprehensive assessment of your current IT infrastructure, hardware and applications, gather passwords and service provider details and produce a report detailing essential and recommended improvements to your systems.
Once we have all the information and agreed changes, your existing agreement is terminated and we initiate our Intensive Care Programme which involves:
In order to complete the intensive care programme we recommend a strategic review 40 days after your new contract begins, to ensure you are completely happy with our services and to discuss any additional requirements or recommendation based on our support so far. Call us to find out more about switching your I.T. support to Fitzrovia or contact us and we will call you back.