Our Platinum-only approach to business I.T. Support means that all of our customers receive outstanding support services from us. We take full responsibility for all of your I.T. related activities, managing day to day IT Support issues as well as providing proactive advice on long term IT related business issues and managing business continuity.
At Fitzrovia we focus on providing our clients with exceptional value and outstanding I.T. support all year round. We are so confident of the services we provide we don’t feel the need to tie our clients into an annual contract. Our clients enjoy an all inclusive Support Service with one monthly fee. This allows you to forget about I.T. support costs and concentrate on growing your business.
As well as providing technical support, our clients all benefit from a dedicated I.T. Manager who provides strategic direction to their I.T. We also assign a specific team of engineers to your business, which develop and share a working knowledge of your I.T. infrastructure, in order to provide prompt and effective I.T. Support whenever you need it.
There is no limit to the number of support calls you make to Fitzrovia. As part of our service we offer unlimited remote I.T. support which we know promptly resolves 90% of all issues.
We understand the importance of your I.T. infrastructure and as a result, we guarantee a 1-hour business critical response to any major system failures, in order to minimal disruption to your day to day business.
Whether you are a large corporate business, established medium-sized company or a SME organisation, we can help with your I.T. Support and switching your I.T. Support to Fitzrovia is easy.